IVR Voice Services

Square1's IVR (Interactive Voice Response) facilities have been specifically designed to ensure maximum flexibility and scalability. With over 12,000 lines of IVR available, Square1 offers one of the largest IVR facilities in the UK.

The benefits to you of using Square1's IVR facility are that a much larger capacity and variety of advanced services are instantly available. We are even able to design, build and host services customised to meet your specific needs.

We provide IVR and technical platform services to channel owners and broadcasters on SKY and Freeview, along with 24/7 technical support.

Our IVR is integrated with all of our technology and billing platforms, allowing interactive services to be deployed across fixed line, mobile, web and TV.

'The proof of the pudding is in the eating' and we are so confident in the stability and performance of our IVR platform that our Online Call Reports include the percentage of calls that our facilities fail to answer! This means there is complete transparency about what is happening to your calls on a minute by minute basis, online and in real time.