High Quality Voice Calls within beautifully designed software solutions.
IVR
An Interactive Voice Response (IVR) platform is a communication system that allows callers to interact with a computerised voice or menu system through voice or touch-tone keypad inputs.
IVR platforms are commonly used by businesses to automate customer interactions and streamline call routing, reducing the workload of human operators and improving customer satisfaction.
Square 1 has over twenty years experience designing and maintaining IVR applications and services.
Square 1 Voicenet
VOIP stands for Voice over Internet Protocol. It is a type of network that enables the transmission of voice and multimedia content over the internet using IP (Internet Protocol) instead of traditional analog telephone lines.
In a VOIP network, voice signals are converted into digital packets and transmitted over the internet, and then reassembled at the destination into voice signals.
This technology allows users to make voice calls over the internet, bypassing traditional phone networks and using the internet as the primary communication medium.
VOIP networks can offer several advantages over traditional phone networks, including lower costs, improved scalability, and greater flexibility in terms of the features and services that can be offered.
Square 1 Voicenet offers both carrier routing and numbering for domestic (UK) traffic and international termination.
